Privacy Policy
Last Updated: 12.24, 2024
Effective Date: 12.24, 2024
Thank you for your interests in Veva Sports Limited ("Veva Sports", "Veva", "we", "us", or "our") and the range of products and services we offer, including hardware, firmware, software, websites, applications, and more. This Privacy Policy (the "Policy") applies to all Veva Products and Services, and is accessible through links provided on our platforms. At Veva, we respect your privacy and are dedicated to safeguarding your personal information.
This Policy describes:
What Information Do We Collect
How We Collect Your Information
How We Use and Share Your Information
How We Store Your Information
How We May Transfer Your Information
How We Protect Your Information
Your Rights and Choices Regarding Your Information
Cookies
The information gathered by third-party services
Changes to This Policy
How to Contact Us
By accepting this Privacy Policy during account setup or using our Products, or any other third-party services or products that link to this Privacy Policy, you agree to the processing of your information as outlined in this Privacy Policy. By using Veva Products and Services, you consent to the privacy practices described in this Policy. This Policy is incorporated into and is subject to the Terms of Use for the Veva Products and Services you use.
Information We Collect
We may collect information about you directly, from third parties, and automatically through your use of Veva Products and Services. This information includes “personal information” or “personal data,” which refers to data that can identify you or is linked to you, such as your name, email address, credit card number, and shipping address.
Account Information: When creating a Veva account, you may provide information such as your username, email address, password, social media accounts, third-party avatars, or other account verification details. You may also choose to share additional information, such as gender, birthday, professional background, and other profile details.
Contact Information: When placing an order, signing up for notifications or updates, or contacting us for customer service, we may collect your name, email address, shipping and billing addresses, phone number(s), and other contact details.
Payment Information: When making a purchase, you may provide payment details, such as bank account or credit card information.
Device Information: We may collect data that identifies your device, such as device type or operating system.
Communications: When you contact us, we may collect information about your communication with us, including your contact information, time, topic, and content. Providing this information may be necessary for us to respond to your requests or provide our services.
How We Collect Your Information
We collect most of your data directly from you through several methods:
Directly from You:
We collect personal information you provide to us, such as your name, phone number, email address, shipping address, passwords, social media account details, and device location.
Automatic Collection:
We automatically collect device information necessary for service functionality, including device location, Bluetooth address, memory data, and operating system version.
Third-Party Sources:
We collect and use information obtained from Third-Party Accounts that you use to login to our Services. This may include your name, username, avatar, and other profile details. We do not have access to your third-party account passwords.
Devices Permission:
When you enable any permission, you authorize us to collect and use relevant personal information to provide you with corresponding services.
You can choose to change the scope of consent or withdraw your authorization at any time. However, withdrawing consent will not affect our use of previously collected data based on your prior authorization. If we need to use your data for other purposes not covered in this Policy, we will seek your prior consent.
How We Use and Share Your Information
We use the information we collect through Veva Products and Services for various purposes, including powering our services, processing transactions, communication, security and fraud prevention, legal compliance, offering targeted advertisements, and ensuring the protection of our business and customers. We may also use your personal data for other purposes with your consent.
Veva only processes your personal data when we have a valid legal basis to do so:
To Fulfill Our Contractual Obligations:
We may use your personal data to fulfill our contract with you, or take steps based on your requests before entering into a contract. For example, to deliver Veva products, enable you to sign up for our services, and provide customer support and after-sales services.
To Operate and Improve Veva Products and Services:
We use your personal data to operate and provide current Veva products and services, evaluate and improve product features and functionality, and personalize content to offer you a tailored experience.
For Communication and Marketing:
We may contact you for administrative, informational, or marketing purposes, including customer service. We also analyze usage trends to improve Veva products, develop new features, and offer content that is relevant to you.
Legitimate Interests:
We process personal data based on our legitimate business interests, provided they are not overridden by your rights and freedoms. These include operating our business, securing our websites, products, and applications, preventing fraud, marketing, processing payments, and ensuring we know our customers.
To comply with our legal obligations, for example to comply with a court order, subpoena, or warrant.
We or a third party have a legitimate interest in using your information. In particular, we may share certain personal data with strategic partners who help us provide products, services, or marketing efforts. However, we will only share personal data for the purpose of improving our services and advertising. We will never share your data with third parties for their own marketing purposes without your prior consent.
We make certain personal data available to strategic partners that work with us to provide our products and services or help us market to customers. Personal data will only be shared by us with these companies in order to provide or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.
Disclosure to Third Party Service Providers: We work with third-party service providers to facilitate payment processing, parcel transportation, application development, traffic monitoring or analysis, electronic messaging, and other services for us. These providers are only authorized to use or disclose the information they process for the services we’ve contracted them to perform or to comply with legal requirements.
Legal Disclosures: We may share your personal information externally in accordance with laws and regulations or the mandatory requirements of government authorities or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a court order, judicial or other government subpoena, warrant or enforceable request.
How We Store Your Information
The information that we collect from you will be processed primarily in the United States but may be transferred to and stored at/processed in other countries.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, our service-specific privacy notices, or as required by law.
When determining retention periods, we carefully assess whether retaining your personal data is necessary for the purposes outlined in this Privacy Policy. If retention is required, we will keep your data for the shortest period permissible under applicable laws.
How We Transfer Your Information
We may share your personal data with our affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, sale, transfer, or other business transactions, including in connection with bankruptcy or similar proceedings, we may transfer your personal data to the relevant third party.
Please note that local laws in other countries may offer less protection than the laws in the country where you provided your data. When transferring your data internationally, we will ensure its protection as described in this Privacy Policy and comply with applicable legal requirements to guarantee adequate safeguards for your data.
How We Protect Your Information
We implement physical, organizational, and technical safeguards to enhance the integrity and security of the information we collect and maintain. Please be aware that no security measures are perfect or impenetrable and thus we cannot and do not guarantee that your information will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our physical, technical, or organizational safeguards.
By using our Services or providing personal information, you consent to receive electronic communications from us related to security, privacy, and administrative matters concerning your use of our Services. In the event of a security breach, we may notify you electronically, by posting a notice on our Services, by sending an email to you, or by mail.
The Rights and Choices You Have Regarding This Information
You can update, correct, or delete certain information and preferences associated with your Veva account by accessing your account settings through the Veva Products and Services, including the Veva websites and mobile applications. If you receive commercial emails or text messages from us, you mayunsubscribe at any time by following the instructions in the email or text. Additionally, you may opt out of receiving such communications or object to profiling by contacting us at vevacs@vevasports.com.
Access: Confirm whether Veva processes your personal data and request access to it.
Deletion: Request deletion of personal data you’ve provided to Veva, as well as data obtained from third parties.
Correction: Correct inaccuracies in your personal data.
Opting Out: Opt out of personal data processing for purposes such as targeted advertising, sale of personal data, profiling for decisions with legal or similarly significant effects (Please note: we do not engage in the sale of personal data, targeted advertising, or profiling).
Portability: Request a copy of your personal data in a portable, machine-readable format.
Complaints: Lodge a complaint with the relevant data protection authority regarding the processing of your data. However, we encourage you to contact us first so we can address any concerns directly.
If you wish to exercise any of your rights under applicable data protection laws, such as accessing, amending, or deleting your information, please reach out to us at vevacs@vevasports.com.
Cookies
Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies as "cookies."
We use cookies to provide, protect, and improve our products and services, such as by personalizing content, offering and measuring advertisements, understanding user behavior, and providing a safer experience. Please note that the specific cookies we may use vary depending on the specific websites and services you use.
The information gathered by third-party services
Veva Products and Services may contain features or links to websites and services provided by third parties. Any information you choose to provide on third-party sites or services, or any information otherwise collected by such third-party sites or services is collected directly by the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through Veva Products and Services.
We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk. If you opt-in to use such third-party services, please be sure to check the Privacy Policies of these sites as well as their “Terms of Use” before engaging in any business or uploading any information.
Changes to This Policy
We may update this Policy from time to time. If we modify this Policy, we will make it available on or through the Veva Products, Services, and Websites and indicate the date of the latest revision. We will make reasonable efforts to notify you of the change.
How to Contact Us
We welcome feedback and are happy to answer any questions you may have about your data.You may contact us by:
- Email: vevacs@vevasports.com
- Postal Address: [Company Address]
Thank you for trusting Veva Sports.